The People Who Make It Happen

David founded Norwalk Pallets in 2008 after a decade in warehouse logistics. He leads company strategy and key client relationships. His philosophy: treat every pallet like it matters, because to someone's supply chain, it does.

Maria joined in 2013 and built the grading and QA systems that define Norwalk's reputation for consistency. She oversees all inbound and outbound logistics, fleet scheduling, and inventory management across our three facilities.

Thomas architected our zero-landfill program and manages all biomass, compost, and certification partnerships. He holds a degree in Environmental Science from UConn and is certified by the EPA WasteWise program. He publishes our annual sustainability report.

Sandra manages the 14-person repair floor. She introduced the time-study system that cut average repair time by 28% while improving board-replacement quality. Her team processes over 3,000 repaired pallets per week.

James leads our commercial sales team and manages enterprise accounts in retail, manufacturing, and food distribution. He's known for his deep knowledge of pallet grading standards and his ability to match clients to the right product at the right price.

Alicia manages our eight-truck fleet and coordinates delivery scheduling across Connecticut, New York, and Massachusetts. She introduced route-optimization software that reduced fuel consumption by 18% in 2023 and keeps our on-time delivery rate at 96%.