Work With People Who Know Pallets

Sort, inspect, and grade incoming pallet inventory according to our established quality standards. Identify damage, tag grades, route pallets to repair or storage, and maintain yard organization.

Operate sit-down and stand-up forklifts to move, load, and stage pallet inventory throughout our facility. Load and unload delivery trucks safely and efficiently. Support yard organization and large order fulfillment.

Develop new B2B client relationships across Connecticut and New York. Identify prospects in distribution, manufacturing, retail, and logistics. Manage the full sales cycle from outreach through close and ongoing account management. This role does not involve door-to-door sales — our clients are businesses making deliberate purchasing decisions.

Coordinate outbound and inbound delivery schedules for our truck fleet. Communicate delivery windows to clients, manage route optimization, handle last-minute changes, and serve as the primary operations contact for drivers and customers on delivery day.

Oversee day-to-day yard operations including inventory management, staff supervision, truck scheduling, quality control, and facility maintenance. Work directly with the owner on growth initiatives, process improvements, and key client relationships. This is a senior role for an experienced operations professional who wants ownership over a meaningful operation.

Disassemble damaged pallets, salvage reusable lumber, and rebuild pallets to meet our grade standards. Use pneumatic nail guns, pry bars, and saws to repair stringers, replace broken deck boards, and reinforce structural integrity. This is a skilled, hands-on role for someone who works fast and takes pride in building something that lasts.

Drive our flatbed and box trucks to deliver pallet orders across the tri-state area. Load pallets at our Norwalk yard, secure loads properly, complete multi-stop routes efficiently, and maintain professional client interactions at every delivery point. You represent Norwalk Pallets on the road — we need someone dependable, safe, and personable.

Support daily yard and warehouse operations — stacking pallets, organizing inventory areas, preparing orders for pickup and delivery, cleaning the yard, and assisting drivers with loading. This is an entry-level position ideal for someone who wants to learn the pallet industry from the ground up with room to grow into sorting, forklift operation, or repair roles.

Track, measure, and report on the environmental impact of our pallet recycling and resale operations. Develop sustainability metrics, coordinate with operations to reduce waste, manage our quarterly sustainability reports, and support client-facing sustainability documentation. This role bridges our operational impact with our environmental mission — helping us quantify the good we do.

Handle inbound inquiries from new and existing customers. Process orders, provide delivery ETAs, answer questions about our products and grading, resolve billing issues, and coordinate with dispatch on scheduling. You are the voice of Norwalk Pallets on the phone and over email — we need someone who is helpful, organized, and genuinely enjoys solving problems for people.

“I came here from a big warehouse distribution center where nobody knew my name. Here, my work actually matters. When I figured out a better way to stage loads for the morning trucks, they implemented it the next week. At my old job, I couldn't even get a meeting with a supervisor. Best move I ever made.”

“The pace is fast and the days fly by. I coordinate 8–12 deliveries a day across three states, and no two days are the same. What keeps me here is the team — when a route falls apart or a truck breaks down, everyone rallies. There's no finger-pointing. We just solve it and move on.”

“I started as a yard helper stacking pallets. Now I run the grading line and train new sorters. They invested in me when I had zero experience. I've been offered more money elsewhere, but I stay because I actually like coming to work here. That's hard to put a price on.”

“Coming from pharmaceutical sales, I wasn't sure about the pallet industry. But the margins are real, the product is tangible, and the clients actually need what we sell. There's no fluff here. I hit my quota every quarter because the product speaks for itself — I just need to get us in front of the right people.”

“I take a broken pallet and make it good as new. When you're repairing 100+ pallets a day, you get into a rhythm and the time flies. The pay is solid, the overtime is there when I want it, and I don't have to sit at a desk all day. My friends in office jobs are jealous of how fit I stay just doing my job.”